23 November 2010 10:52
E.ON launches two new price reassurance products

E.ON, one of the UK's leading energy suppliers, has launched two new products that offer customers peace of mind and price stability. The move follows the launch of E.ON's Energy Fit campaign - http://eonenergyfit.com/ - where people can check they are on the best energy product to meet their needs.

The introduction of ‘E.ON FixOnline 9' and ‘Age UK Price Protection May 2012' means that E.ON now offers three price reassurance options for customers worried about rising energy prices this winter and beyond.

Jim Macdonald, Commercial Director of E.ON's Retail business, said: "With winter here and the weather already turning cold, we're offering two new peace of mind products for customers and remain committed to offering a range of products to meet people's differing energy needs."

E.ON's three price reassurance products are:

E.ON FixOnline 9:

• Average annual energy bill - £1,041*
• Prices fixed until 1 March 2012
• Includes up to 7.9% FixOnline discount on E.ON's Standard offline plan (regional average 4.3%)
• Available for existing and new E.ON dual fuel or electricity customers who manage their accounts online and pay by fixed monthly Direct Debit

Age UK Price Protection May 2012:

• Average annual energy bill - £1,155^*
• Prices protected until 1 May 2012
• Includes up to 8% discount for dual fuel customers who pay by fixed monthly Direct Debit
• Available for existing and new dual fuel, gas or electricity Age UK customers
• Customers will not see any price rises above those they sign up to for the duration of the deal, as well as benefiting if prices fall
• In addition Age UK gas and dual fuel customers receive a guaranteed cold weather payment of £10 (which rises to £20 for customers aged 80+), plus a welcome pack with a free gift of your choice worth up to £20

E.ON Price Protection May 2012:

• Average annual energy bill - £1,157^*
• Prices protected until 1 May 2012
• Includes up to 8% discount for dual fuel customers who pay by fixed monthly Direct Debit
• Available for existing and new dual fuel, gas or electricity E.ON customers
• Customers will not see any price rises above those they sign up to for the duration of the deal, as well as benefiting if prices fall

For customers who don't want to fix or cap their energy prices, E.ON also offers ‘SaveOnline 4'. E.ON's SaveOnline 4 dual fuel customers are guaranteed to pay at least 6% less than E.ON's Standard prices until 15 January 2012.

E.ON recently launched a new website aimed at getting the UK energy fit.  The online survey gives household's tailored advice and targets to improve the energy savings they can make in their home.  Visit http://eonenergyfit.com/  to take the survey.

Ends

Notes to editors:

*Inclusive of VAT and based on Ofgem average consumption of 3,300 kWh for electricity and 20,500 kWh for gas.

• E.ON FixOnline 9 and SaveOnline 4 are not available for customers with non-standard electricity meters. Customers who leave FixOnline 9 before 1 March 2012 will pay a cancellation fee of £30 for dual fuel customers or £10 for electricity;
• Age UK Price Protection April 2012 is not available for customers with non-standard electricity meters or prepayment meter customers;
• E.ON Price Protection May 2012 and Age UK Price Protection May 2012 both have a 5.9% premium above E.ON's Standard Plan and Age UK Standard Plan;
• There are no cancellation fees with E.ON Price Protection May 2012 or Age UK Price Protection May 2012;
• E.ON is one of the UK's leading power and gas companies - generating and distributing electricity, and retailing power and gas - and is part of the E.ON group, one of the world's largest investor-owned power and gas companies.

For further information please contact:

Victoria Blake on 02476 181 304 or Cara Ponton on 02476 181 303