02 October 2009 11:10
E.ON announces reduction in 'FixOnline 3' bills - now the cheapest dual fuel energy product available nationally

E.ON, one of the UK's leading energy companies, has today (FRIDAY) announced that it has reduced the average bill of its dual fuel product ‘FixOnline 3' by £19¹.  The reduction follows E.ON's recent WinterGas launch, and makes FixOnline 3 once again the cheapest dual fuel energy product available on a nationwide basis at national average consumption¹.

On average, a FixOnline 3 dual fuel customer would pay £962 a year, saving them £27 a year compared to the average UK online bill².

FixOnline 3 is the cheapest product available in 11 out of 14 regions, and is cheapest nationally when averaged across all regions¹. Customers in these regions will receive the additional discount with immediate effect.

Customers on FixOnline 3 will have their prices fixed until 1 December 2010 and can benefit from an average discount of 14% on E.ON's Standard fixed monthly Direct Debit offline prices³.

FixOnline 3 customers must pay by fixed monthly Direct Debit and manage their energy accounts online. A cancellation charge of up to £30 applies if customers move off FixOnline 3 before 1 December 2010⁴.

FixOnline 3 is offered as a dual fuel or single electricity product, is available online only, and has limited availability.

Jim Macdonald, Commercial Director of E.ON's Retail Business, said: "With winter now approaching and many of us turning the heating on, we're delighted to announce these changes to FixOnline 3.

"This announcement, coupled with the fact that we've launched WinterGas - a product which offers the cheapest gas bills on the market⁵, clearly demonstrates our commitment to keeping energy as affordable as possible this winter."

WinterGas

E.ON recently guaranteed that customers who take its new product, WinterGas, will have the cheapest gas bills this winter⁵.

WinterGas would save an average customer £77 a year compared to the average UK Standard gas bill⁶ and guarantees customers will have the cheapest gas bills until 31 March 2010.

• To find out more about or switch to FixOnline 3, please visit www.eonenergy.com.
• To sign up for WinterGas, new and existing customers should call 0800 450 888 or visit www.eonenergy.com/wintergas.

Ends

Notes to editors:

• 1. Changes to discounts on FixOnline 3 apply in all regions except Eastern, East Midlands and Norweb. FixOnline 3 is the cheapest nationally available dual fuel energy product. Based on industry average consumptions of 3,300 kWh for electricity on an unrestricted meter and 20,500 kWh for gas, averaged nationally, and on information and competitor prices available as at 30 September 2009. Savings vary by region;
• 2. The average UK online dual fuel bill is £988.76 a year. Based on online prices as shown in the table above, available from all major suppliers. Prices are inclusive of VAT and based on paying by fixed monthly Direct Debit, nationally averaged, at industry average consumptions of 3,300 kWh for electricity on an unrestricted meter and 20,500 kWh for gas. Discounts vary by region. Valid as at 30 September 2009;
• 3. Discounts vary by region. The average annual E.ON Standard offline bill is £1,133 a year. Prices are inclusive of VAT and based on paying by fixed monthly Direct Debit, nationally averaged, at industry average consumptions of 3,300 kWh for electricity on an unrestricted meter and 20,500 kWh for gas. Valid as at 20 August 2009;
• 4. The FixOnline 3 cancellation charge is £30 for dual fuel customers or £10 for single electricity customers if they move off FixOnline 3 before 1 December 2010;
• 5. WinterGas guarantee applies until 31 March 2010 providing customers remain on the plan until this date. Average annual gas consumption of 20,500kWh split across seasons. Cheapest gas bills for gas used during the winter. Compared to the other major energy suppliers Standard plans: British Gas, npower, ScottishPower, Scottish and Southern and EDF. WinterGas does not have any cancellation fees. WinterGas excludes prepayment meter customers, however E.ON's prepayment meter customers are already receiving cheaper gas than if they were supplied by British Gas, npower, ScottishPower, Scottish and Southern or EDF. At industry average annual consumption of 20,500kWh;
• 6. £77 saving based on E.ON customer consumption data. Winter is defined as the period between 1 October 2009 and 31 March 2010.

• E.ON is one of the UK's leading power and gas companies - generating and distributing electricity, and retailing power and gas - and is part of the E.ON group, one of the world's largest investor-owned power and gas companies. E.ON has around 5.5 million retail customers in the UK.
• E.ON has also teamed up with climate change campaigners 10:10 to launch a nationwide drive to help customers cut their energy use by 10% by the end of 2010. To start the challenge customers should sign up to E.ON's FREE Online Energy Tracker at www.eonenergy.com/1010.

For further information please contact:

Daniella Davies on 02476 191511, Jag Kahlon on 02476 181 308, or Cara Ponton on 02476 181 303.

Out of hours, please dial 02476 424 000 and ask for the Duty Press Officer.