04 October 2005 00:00 Central Networks supports North Lichfield Initiative and offers essential community advice

For the majority of the time people in Lichfield have no need to contact Central Networks, their local electricity distributor, and for the company’s customer operations team that is just how they like it.

But, when the electricity distributor was recently invited along to take part in a North Lichfield Initiative community event, the team welcomed the opportunity to let its customers know who to call when they need some help.

The organisers of the Lichfield District Council Initiative arranged the event to bring together a range of organisations to help older people and their families understand what support is out there for them.

Customer Operations Manager Phil Wilson said: “We welcomed the opportunity to talk to our customers in Lichfield and to discuss any concerns they had.

“With winter on its way, and bad weather possible, we could see some potential problems on our network so it’s important customers know who to call and how to get support from us.”

Jennie Crosby, a development worker on the Lichfield Initiative and the organiser of the event, said “It’s good to see a company such as Central Networks supporting this community event and to know that they really do care about your customers”.

People who went along to the event had the opportunity to have a look inside Central Networks customised Customer Support Vehicle which offers warm drinks and advice to people in the unlikely event that they suffer an extended power cut.

Phil said: “We also handed out our fridge magnets with contact numbers on them and specially branded torches too – just in case!”

Customers who wish to report a power cut in the West Midlands should call 0800 328 1111. For further customers information and advice logon to: www.central-networks.co.uk.

Ends

Notes to editors:
•Central Networks is the new name for Midlands Electricity and East Midlands Electricity. The company brings power to 4.8 million customers across the East and West Midlands through 133,000km of underground and overhead cables – enough to go round the Earth almost four times – and via almost 97,000 substations;
•Central Networks covers an area from the Peak District in the north to parts of Bristol in the south, and from the Welsh Borders to the Lincolnshire Coast.

For further information contact:
Rebecca Middleton on 024 7642 5779